Urgent Cancer Care

June 26, 2020: Important Changes to Urgent Cancer Care Clinic

To better serve you, the Urgent Cancer Care Clinic is moving to an appointment based visit model. This change started on June 29, 2020.

The goal for this change is to have quick access to a health care provider by telephone to address and assess your concerns.

If an in-person visit is required, a time to attend will be provided for your visit, lessening your wait time to be seen.

If you or your family member are experiencing cancer or blood disorder treatment-related concerns and feel that you should be seen by a health care provider, please call the Cancer Helpline at 204-787-8900 to have your health concern assessed and to receive an appointment visit time, if required. Thank you.

Urgent Cancer Care meets the specialized needs of cancer patients experiencing cancer or treatment-related symptoms or side effects. The clinic reduces the need for patients to go to hospital emergency departments when in need of specialized cancer care.

Individuals diagnosed with cancer who have been patients at CancerCare Manitoba (CCMB) should call the Cancer Helpline if they are experiencing severe symptoms related to cancer or side effects of their treatment. Examples include high fever, severe vomiting, malaise, wound-care issues, dehydration, constipation, pain or other non-emergency symptoms. Expert staff are available to assist with the management of these symptoms or treatment side effects.

1^st Floor, 675 McDermot
Phone: 204-787-8900
Monday - Friday
8:00 a.m. to 4:00 p.m.

Additional treatments such as intravenous hydrations (treatment to give extra fluids to your body by IV) and blood transfusions are available until 8:00 p.m.

Contact the Cancer Helpline if you are experiencing symptoms such as:

• Fever greater than 38.0 C after receiving chemotherapy within the last 30 days.
• New onset of pain, warmth, redness, swelling to limb.
• New onset of pain not controlled with prescribed analgesia.
• Symptom management related to cancer disease.
• Symptom management related to cancer treatment received within the last six months.

If you are uncertain whether or not to attend Urgent Cancer Care, call the Cancer Helpline.

Go to your nearest emergency department after hours or during weekends.

If you receive treatment outside of Winnipeg at a community cancer program, please contact that location. If after hours, go to the nearest emergency department.

Health Links - Info Santé is a 24-hour, 7-days a week telephone information service. Staffed by registered nurses with the knowledge to provide answers over the phone to health care questions and guide you to the care you need.

Call anytime (204) 788-8200 or toll-free 1-888-315-9257.

Looking for information on health services available in Winnipeg? Visit the Health Services Directory Online, a list of health services, programs and organizations in the Winnipeg Health Region.

The Cancer Helpline is a phone service for cancer patients requiring assistance in managing cancer or treatment-related side effects. A registered nurse will answer your call and ask questions about your current health condition. Based on this information, the nurse will advise you on how to best manage your symptoms at home or whether you should come to Urgent Cancer Care.

Should you experience side effects, unusual illness or symptoms related to your cancer, you can call Health Sciences Centre paging at 204-787-2071 and ask for the appropriate group: Medical Oncology, Radiation Oncology, D6 (Bone Marrow Transplant), Hematology, or GyneOnocology. 

If you receive treatment at St. Boniface Hospital, call its paging at 204-237-2053 and you will be connected to the expert on call.

If you live outside Winnipeg and your symptoms or side effects are severe, go to your nearest hospital emergency department.

Phone: 204-787-8900
Monday - Friday
8:00 a.m. to 5:00 p.m.