CancerCare Manitoba
News Item

May 6, 2013

New Quickcare Clinic And Helpline Being Established For Cancer Patients

Cancer Patients to Benefit From Better Access to After-hours Care: Oswald

A new Cancer QuickCare Clinic and Cancer HelpLine with evening and weekend service are being established to support Manitobans facing cancer and the illnesses and symptoms that can accompany their treatment, Health Minister Theresa Oswald announced today.

"Thousands of Manitobans face a battle with cancer every year and undergo cancer treatment," said Oswald. "We have world-class doctors and dedicated health professionals at CancerCare to help diagnose and treat cancer, and if patients have complications or side effects from their treatment, they will now have a dedicated, specialized Cancer QuickCare Clinic with extended hours to ensure they get same-day care."

The new Cancer QuickCare Clinic will be open weekdays, evenings and weekends to assist patients with cancer-related illnesses and complications during treatment such as pain, nausea, digestive issues and fatigue. The dedicated Cancer HelpLine is also being established to answer questions for cancer patients and offer advice about how to access same-day care. Currently, cancer patients with treatment-related concerns may try to make an appointment with their oncologist or go to an emergency department for assistance.

"This new dedicated cancer clinic is part of our provincial strategy to improve access to expert help for patients, at the right place and at the right time," said Dr. Dhali Dhaliwal, president and CEO of CancerCare Manitoba. "Patients undergoing cancer treatment will now have a dedicated clinic that understands their unique circumstances."

The Cancer QuickCare Clinic and Cancer HelpLine will be staffed by nurse practitioners and nurses who specialize in oncology and cancer-related symptoms, and have the ability to order diagnostic tests, prescribe medications and consult with an on-call oncologist and oncology clinical assistant as needed.

The increased access to extended care is all part of the provincial plan to improve the Cancer Patient Journey, a $40-million initiative designed to expedite cancer testing and treatment from when cancer is first suspected by finding more efficient ways to deliver care and co-ordinate services between health-care providers.

The Cancer QuickCare Clinic is expected to open by this fall at the CancerCare Health Sciences Centre facility located at 675 McDermot Ave. Initially it will operate from 8 a.m. to 10 p.m. weekdays and 9 a.m. to 5 p.m. on weekends. Information about how to access the new clinic, as well as the new cancer helpline, will be shared directly with all patients undergoing cancer treatment. Patient feedback will be used to evaluate the new services to ensure they are meeting patient needs.

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